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  • What type of help is needed (e.g., fire, police, ambulance, etc.)? For a medical emergency on campus, generally request both an ambulance and campus security.
  • Where is the emergency situation is, ie.  building, floor, and room number or location?
  • What happened (e.g., overdose, fall, fire, etc.)?
  • What phone number are you calling from?  
  • How many persons need help?
  • What is being done for the victim? 
NOTE: Let the person you called hang up the telephone first; you hang up last. If you must leave the phone, leave the phone off the hook so that the call can be traced.